PAIA Manual

Annexure A: Prescribed Form

OUR
PAIA MANUAL
A GUIDE TO REQUEST ACCESS TO YOUR PERSONAL INFORMATION FROM US

1

THE PROCESS TO REQUEST ACCESS TO YOUR PERSONAL INFORMATION

• COMPLETE THE FORM
• SEND IT TO OUR INFORMATION OFFICER / DEPUTY INFORMATION OFFICER
• WE WILL RESPOND AS SOON AS POSSIBLE
• BE AWARE THAT YOU MAY HAVE TO PAY A FEE

2

CATEGORIES OF DATA SUBJECTS, FOR EXAMPLE:

• THE SCHEME
• PERSONNEL
• CLIENTS (MEMBERS, DEPENDANTS ETC.)
• SUPPLIERS
• OTHER

3

DESCRIPTION OF THE TYPE OF PERSONAL INFORMATION HELD PER DATA SUBJECT, FOR EXAMPLE:

• RACE
• GENDER
• NATIONAL, ETHNIC OR SOCIAL ORIGIN
• COMPANY REGISTRATION DOCUMENTS

4

CATEGORIES OF DATA SUBJECTS, FOR EXAMPLE:

INFORMATION OFFICER: LEE R CALLAKOPPEN DEPUTY INFORMATION OFFICER: MATHILDA MARAIS

POSTAL ADDRESS: P.O. BOX 3496, CRAMERVIEW, 2060

STREET ADDRESS: 2ND FLOOR, 34 MELROSE BOULEVARD, MELROSE ARCH, JOHANNESBURG, 2076

TELEPHONE:+27 11 384 5100

EMAIL: INFORMATIONOFFICER@BONITAS.ORG.ZA

5

AS A DATA SUBJECT, YOU HAVE THE RIGHT TO:

• ACCESS YOUR PERSONAL INFORMATION
• REPORT ISSUES RELATED TO ACCESSING YOUR PERSONAL INFORMATION TO OUR INFORMATION OFFICER / DEPUTY INFORMATION OFFICER

6

AS A DATA SUBJECT, IT IS YOUR RESPONSIBILITY TO:

• BE SPECIFIC WHEN REPORTING AN ISSUE AND TO FOLLOW THE PROCESS OF REPORTING AN ISSUE TO US FIRST
• REPORT AN ISSUE TO THE INFORMATION REGULATOR IF WE DO NOT RESOLVE THE ISSUE
• KEEP YOUR PERSONAL INFORMATION HELD BY US UP TO DATE

7

CATEGORIES OF DATA SUBJECTS, FOR EXAMPLE:

• BE RESPONSIBLE WITH YOUR INFORMATION AND TREAT IT LIKE WE WOULD TREAT OUR OWN
• FOLLOW THE REGULATIONS SET OUT IN POPIA AND PAIA
• STAY UP TO DATE WITH POPIA AND PAIA DEVELOPMENTS
• STAY UP TO DATE WITH OUR OWN POPIA AND PAIA MANUAL AND POLICIES