Customer Services

If our FAQ section didn't answer your query, get in touch.

0860 002 108
(Mon - Fri, 8:30am - 5:00pm)
bonitas@medischeme.co.za

Post: PO Box 1011, Florida Glen, 1708
Head office: 37 Conrad Drive, Florida North, 1709

Fraud Hotline

0860 112 811

Chronic Medicine Management

0860 100 608
cmm@medscheme.co.za
Fax: 0800 223 670/680
Post: PO Box 38632, Pinelands, Cape Town, 7430
Doctors & pharmacies

Hospital Benefit Management

0860 002 144
Fax: 0860 002 145
Pre-authorisations: authorizations.cpt@medscheme.co.za

Dental Management Programme (Denis)
0860 336 346
Fax: 0860 336 346
www.denis.co.za

Centre for Diabetes & Endocrinology (CDE)

011 712 6000
members@cdecentre.co.za
Fax: 011 728 6661
www.cdecentre.co.za

Aid for AIDS

0860 100 646
afa@afadm.co.za
Fax: 0800 600 773
SMS (please call me): 083 410 9078 www.aidforaids.co.za

Oncology Management

0860 100 572
Fax: 021 514 2303
Oncology programme: cancerinfo@medscheme.co.za
Care Programme: diseasemanagement@medscheme.co.za

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Get one-on-one attention at any of our walk-in branches: Mon - Fri, 8:30am - 4:00pm

115 Main Street, Mathomo Mall, Marshall Town

Suite 13, Westdene Office Park, President Reitz Avenue, Westdene, Bloemfontein

Medscheme 15th Floor, Atterbury House, 9 Riebeek Street, Cape Town

3rd Floor, 67 Old Fort Road, Durban

Onverwacht Business, Mienie Building, Block C. Waiter Sisulu Avenue, Lephalale

6 Rietbok Street, Kathu, Northern Cape

Block 6, Greenacres Office Park, 2nd Avenue, Newton Park, Port Elizabeth

Ground Floor, Bonitas House, 22 Hans van Rensburg Street, Polokwane

Ground Floor, Benstra Building, 473B Church Street. Arcadia, Pretoria

37 Conrad Road, Florida North, Roodepoort

1st Floor Fernina Building, 148 Kerk Street, Rustenburg

Shop 1, Sanlam Plaza, Horwood Street, Secunda

Ground Floor, 36 Merriman Avenue, Vereeniging

First Floor, Hidas Centre, 21 Nelson Mandela Avenue, Windhoek, Namibia